Change your Registered Mobile Number in ESIC

In this blog post, we’ll be discussing how to update the mobile number of an insured person in ESIC. Every company with 10 or more employees with an individual salary of less than or equal to ₹21,000 per month should have an ESI registration.

For an employee to avail the benefits of ESI, it is the responsibility of the organization to update the mobile number of the insured person in the ESIC portal if there are any changes.

Steps to update the mobile number

1. Open the ESIC portal and click on employer login.
2. Enter the ESIC username, password, and captcha number.
3. Under the “Employee” category, click on “update mobile number of the insured person.”
4. Enter the insurance number of the insured person and click search.
5. Click on “click here to update mobile number” for the desired insured person.
6. Enter the new mobile number.
7. Click on the update button.
8. If the mobile number is already registered to another insured person, an OTP will be sent to that number. Enter the OTP within 20 minutes to complete the update. (You can only request three OTPs.)

Why Should you Update your Registered Mobile Number with Esic?

• You will be notified through SMS by Esic for any transaction in your account
• You will be able to use Internet Banking
• You can use SMS banking or Phone Banking only through your registered mobile number
• You will not experience any communication gaps with Esic customer service on any important issues.

Documents Required for Updating or Changing Your Registered Mobile Number in ESIC:

1. Identification Proof (e.g., Aadhaar card, passport, driver’s license)
2. Proof of Address (e.g., utility bill, bank statement)
3. ESIC Membership ID or Card
4. Application Form for Mobile Number Update/Change (provided by ESIC)
5. Any additional documents requested by ESIC for verification purposes.

Bank account details and mobile number while registering new Insured Persons:

a. Mobile Number:
When registering a new Insured Person, the mobile number shall be a mandatory field. When the Employer enters the mobile number, the number needs to be validated.

If the mobile number is not available in the ESIC records against any Insured Person, then the system shall allow that mobile number to be saved in the ESIC database against that Insured Person by applying the validations programmed in the system to avoid junk data.

If the entered mobile number is already tagged with another Insured Person, then accordingly, a pop-up message shall appear on the screen intimating the Employer that the entered mobile number is already tagged.

In this case, the employer shall register the Insured Person with a correct and different mobile number. However, if the employer guarantees that the mobile number belongs to the IP, they may continue with seeding the same number. In this situation, the system shall seek validation through OTP verification sent to that mobile Number.

b. Bank account details:
The employer needs to fill the IFS Code of the bank of the employee having an account. The system auto-populates some details like address, name of bank, and branch.

Now, the Employer shall feed the account number of the employee for basic checking by the system to avoid junk data.

The bank account of the Insured Person should be unique in the ESIC database and must not be attached to another person (i.e., no two persons shall have the same account number).

Also, the Employer shall scan and upload an attested copy (with stamp & signature of the Employer) of the front page of the cancelled cheque leaflet issued by the Bank or the pages of the passbook of the employee showing the Name of the Account Holder, Bank Name, Bank Branch & IFS Code.

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